Frequently Asked Questions

Yes! There's no penalty for paying early!

You can make or schedule payments at or in the Affirm app for iOs or Android. Affirm will send you email and text reminders before payments are due.
Yes-eligible items can be returned within 30 days of delivery.
No-your credit score won't be affected when you create an Affirm account or check your eligibility. If you decide to buy with Affirm, this may impact your credit score. You can find more information in Affirms Help Center.
Yes, you'll need a mobile phone number from the U.S. or U.S. territories. This helps Affirm verify it's really you who is creating you account and signing in.
You can visit their website at

Have a question or concern? We'd love to hear from you. Our Client Service team is ready to help Monday - Sunday 8am-10pm EST.

CALL US 1-855-MCM-1976
Available to answer questions
Monday - Sunday 8am-10pm EST
CHAT US 24/7 Live Chat Support Chat with an expert