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Frequently Asked Questions
Can I pay off my purchase early?
Yes! There's no penalty for paying early!
How do I make my payments?
You can make or schedule payments at affirm.com or in the Affirm app for iOs or Android. Affirm will send you email and text reminders before payments are due.
Can I return an item I bought with Affirm?
Yes-eligible items can be returned within 30 days of delivery.
Does checking my eligibility affect my credit score?
No-your credit score won't be affected when you create an Affirm account or check your eligibility. If you decide to buy with Affirm, this may impact your credit score. You can find more information in Affirms Help Center.
Do I need a mobile number to use Affirm?
Yes, you'll need a mobile phone number from the U.S. or U.S. territories. This helps Affirm verify it's really you who is creating you account and signing in.
Where can I learn more about Affirm?
You can visit their website at affirm.com.
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Monday - Sunday 9am-9pm EST
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