Your browsers Javascript functionality is turned off. Please turn it on so that you can experience the full capabilities of this site.

Legal Terms

COOKIE POLICY

PRIVACY POLICY – YOUR PRIVACY RIGHTS

Effective Date: 12-31-19 Last Updated: 7-1-23

SCOPE

This Privacy Policy (“Policy”) describes how MCM Products USA, Inc. (“MCM,” “we,” or “us”) treats personal information we collect about you, including through our stores, websites, applications, and platforms where the Policy is located (the “Platform”).
This Policy does not apply to our collection of employment-related personal information of California residents.

This Platform is operated in the United States and intended for use by individuals who are located in the United States.

NOTICE AT COLLECTION

We collect information from you and about you. Here are some examples of the information we may collect, how we may use it, how we may disclose it and whether we share it for cross-contextual advertising purposes (“sharing”). Below this Notice At Collection, you will find more detailed descriptions of how we may collect, use and disclose personal information.

Please note that we do not knowingly “sell” personal information as defined by applicated state privacy laws.

• Contact Information. For example, we may collect your name, mailing or billing address, telephone number and email address. We may also collect your mobile phone number.

How We May Collect It: Directly from you; passively or from third parties.
How We May Use It: To provide our products and services; to run and improve our business; to communicate with you; to understand your interests; to determine your eligibility; for marketing purposes; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; or as requested or directed by you.
How We May Disclose It: Internally; on our Platform; with our service providers; with our business partners; with third parties for marketing purposes; with any successors to all or part of our business or one of our brands; to comply with the law or to protect ourselves; for other reasons we may describe to you at the time of collection; or as requested or directed by you.
We may share this information for cross-contextual marketing purposes with business partners such as advertising and marketing networks and companies and social media companies. For more information about your right to opt-out, please click here.

• Account Information. If you create an account with us, we may collect your account log-in or name and your password.

How We May Use It: Directly from you or passively.
How We May Use It: To provide our products and services; to run and improve our business; to communicate with you; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; or as requested or directed by you.
How We May Disclose It: Internally; with our service providers; with any successors to all or part of our business or one of our brands; to comply with the law or to protect ourselves; for other reasons we may describe to you at the time of collection; or as requested or directed by you.
We Do Not Share This Information For Cross-Contextual Marketing Purposes.

• Payment Information. This may include your credit or debit card number or your checking or savings account number.

How We May Collect It: Directly from you or passively.
How We May Use It: To provide our products and services; to run and improve our business; to determine your eligibility; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; or as requested or directed by you.
How We May Disclose It: Internally; with our service providers; with any successors to all or part of our business or one of our brands; to comply with the law or to protect ourselves; for other reasons we may describe to you at the time of collection; or as requested or directed by you.
We Do Not Share This Information For Cross-Contextual Marketing Purposes.

• Demographic Information. We may collect your birthdate, age, gender and zip code.

How We May Collect It: Directly from you; passively or from third parties.
How We May Use It: To provide our products and services; to run and improve our business; to understand your interests; for marketing purposes; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; or as requested or directed by you.
How We May Disclose It: Internally; with our service providers; with our business partners; with third parties for marketing purposes; with any successors to all or part of our business or one of our brands; to comply with the law or to protect ourselves; for other reasons we may describe to you at the time of collection; as requested or directed by you.
We may share this information for cross-contextual marketing purposes with business partners such as advertising and marketing networks and companies and social media companies. For more information about your right to opt-out, please click here.

• Information that you post or submit. We may collect personal information included in a post you make in a public space on our Platform or when you send us a message through the “Contact Us” page or similar features on our Platform. We may also collect personal information that you leave in a product review or in an entry for a promotion, contest or challenge. We may collect personal information that you submit when you contact our customer service team. We may also collect your signature if you submit it to us.

How We May Collect It: Directly from you or passively.
How We May Use It: To provide our products and services; to run and improve our business; to communicate with you; to understand your interests; to determine your eligibility; for marketing purposes; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; or as requested or directed by you.
How We May Disclose It: Internally; on our Platform; with our service providers; with our business partners; with any successors to all or part of our business or one of our brands; to comply with the law or to protect ourselves; for other reasons we may describe to you at the time of collection; as requested or directed by you.
We Do Not Share This Information For Cross-Contextual Marketing Purposes.

• Social Media Information. We may collect personal information you post on our social media pages. We may also collect your social media profile information and personal information posted on your page.

How We May Collect It: Directly from you; passively or from third parties.
How We May Use It: To provide our products and services; to run and improve our business; to communicate with you; to understand your interests; for marketing purposes; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; or as requested or directed by you.
How We May Disclose It: Internally; on our Platform; with our service providers; with our business partners; with third parties for marketing purposes; with any successors to all or part of our business or one of our brands; to comply with the law or to protect ourselves; for other reasons we may describe to you at the time of collection; as requested or directed by you.
We may share this information for cross-contextual marketing purposes with business partners such as advertising and marketing networks and companies and social media companies. For more information about your right to opt-out, please click here.

• Commercial information This may include information that identifies you and relates to the products or services in which you are interested or have considered purchasing. We may also collect personal information about your shopping habits and consuming history or tendencies.

How We May Collect It: Directly from you; passively or from third parties.
How We May Use It: To provide our products and services; to run and improve our business; to communicate with you; to understand your interests; for marketing purposes; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; or as requested or directed by you.
How We May Disclose It: Internally; with our service providers; with our business partners; with third parties for marketing purposes; with any successors to all or part of our business or one of our brands; to comply with the law or to protect ourselves; for other reasons we may describe to you at the time of collection; as requested or directed by you.
We may share this information for cross-contextual marketing purposes with business partners such as advertising and marketing networks and companies and social media companies. For more information about your right to opt-out, please click here.

• Internet or other similar network activity. This may include unique personal identifiers, online identifiers, IP address, device identifier, browsing history, search history, and information regarding interaction with an electronic communication, Internet website, application, or advertisement. This may also include location-based information derived from your IP address or other technical information or information about the browser or operating system you are using or what site you came from and what site you visit when you leave us.

How We May Collect It: Directly from you; passively or from third parties.
How We May Use It: To provide our products and services; to run and improve our business; to communicate with you; to understand your interests; to determine your eligibility; for marketing purposes; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; or as requested or directed by you.
How We May Disclose It: Internally; with our service providers; with our business partners; with third parties for marketing purposes; with any successors to all or part of our business or one of our brands; to comply with the law or to protect ourselves; for other reasons we may describe to you at the time of collection; or as requested or directed by you.
We may share this information for cross-contextual marketing purposes with business partners such as advertising and marketing networks and companies and social media companies. For more information about your right to opt-out, please click here.

• Sensory data. For example, if we interact with you via telephone, to the extent permitted by law, we may record our discussion with you. We may also record visual information when you visit our stores or use our Platform or post our products or tag us on social media.

How We May Collect It: Directly from you; passively or from third parties.
How We May Use It: To provide our products and services; to run and improve our business; to understand your interests; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; or as requested or directed by you.
How We May Disclose It: Internally; on our Platform; with our service providers; with our business partners; with any successors to all or part of our business or one of our brands; to comply with the law or to protect ourselves; for other reasons we may describe to you at the time of collection; or as requested or directed by you.
We Do Not Share This Information For Cross-Contextual Marketing Purposes.

• Inferences drawn from other personal information. This may include a profile about you relating to your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitude.

How We May Collect It: Directly from you; passively or from third parties.
How We May Use It: To provide our products and services; to run and improve our business; to understand your interests; to determine your eligibility; for marketing purposes; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; or as requested or directed by you.
How We May Disclose It: Internally; with our service providers; with our business partners; with third parties for marketing purposes; with any successors to all or part of our business or one of our brands; to comply with the law or to protect ourselves; for other reasons we may describe to you at the time of collection; or as requested or directed by you.
We may share this information for cross-contextual marketing purposes with business partners such as advertising and marketing networks and companies and social media companies. For more information about your right to opt-out, please click here.

Our Personal Information Retention Criteria: The California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”) requires that we disclose the criteria we use to determine how long we will retain each category of personal information we collect. Oftentimes, our records contain several of these categories of personal information combined together and therefore we consider, on a case-by-case basis, a number of factors to assess how long personal information is retained. These factors include what personal information is reasonably necessary to (i) provide our products and services or administer our relationship with an individual; (ii) protect our business, employees, organization and others; (iii) fulfill our legal and regulatory obligations; and (iv) investigate and address issues which may include safety concerns, potential security incidents or policy violations.

HOW WE MAY COLLECT YOUR PERSONAL INFORMATION

We may collect your personal information in different ways. Below, you will find additional details and examples regarding how we may collect your personal information.

• Directly From You. This includes if you provide personal information to our service providers. Some examples include:

Register for an account.
Purchase our products and services through the Platform or in our stores.
Sign up to receive communications from us, such as text messages, emails or promotional communications.
Participate in one of our promotional sweepstakes or contests.
Submit an inquiry or other information to us.
Complete a survey or participate in a focus group.
Leave a product review.
Engage with the “LiveChat” feature on our Platform.
Sign up for a loyalty program or a promotion.
Submit a request to, or engage with, our customer service team.
Interact with our social media pages.
Otherwise engage with us.

• Passively. We may use tools such as analytics, session replay tools and other cookies and pixels, including tools run by third parties, to collect personal information passively from you. For example, when you:

Visit and navigate our Platform on any device.
Enable location-based features on our Platform.
View, click on, or interact with an electronic communication that is sent on our behalf.
Click on a sponsored link or third-party advertisement. These links or advertisements may not be on our Platform.

We may also collect information about users over time and across different websites and devices when you use the Platform.

• From Third Parties. We may receive information about you from other sources. For example, this may include receiving information from:

Our business partners, including advertising and marketing networks and companies, social media companies, certain analytics vendors, and companies that sell our products on their own platform.
Social media sites, including Facebook, TikTok, X, YouTube, Pinterest, Snapchat and Instagram.
Your contacts who provide your information to us because they think you may be interested in our products or they want to share a product with you.
Companies that provide information to supplement what we already know about you, including data aggregators. Certain third parties may link your name and email address to other information they have collected. This might include online usage information.

HOW WE MAY USE YOUR PERSONAL INFORMATION

Here are more details and examples regarding how we may use your personal information:

To Provide Our Products and Services. This could include fulfilling your requests for products or services. It could also include processing payments, purchases, returns or other transactions.
To Run and Improve Our Business. We may use your information to make our Platform and our products and services better. This may also include using your information for business administration purposes, such as for accounting, record keeping, legal, backup and other administrative purposes. This may also include using your personal information to provide a loyalty program.
To Communicate With You. This may include responding to your feedback or inquiries or providing customer support. It may also include notifying you if you win a promotion. We may communicate with you about your account or our relationship. We may also contact you about this Policy or our Platform terms and conditions.
To Understand Your Interests. This may include understanding what products and services are or may be of interest to you
To Determine Your Eligibility. This may include evaluating your eligibility for some of our products, services, and promotions. For example, this may include verifying your age, date of birth and state of residence.
For Marketing Purposes. We may provide you with information about our company, business initiatives, products and services. This includes using your information to personalize your experience on our Platform and with our products. These might be third party offers or products we think you might find interesting. We may also use your personal information to send you electronic communications, including through email or text message. We and our partners may engage in cross-contextual advertising and retargeting using information gathered across multiple websites, devices, or other platforms. For more information about your choices related to these communications, see the Cookies and Electronic Communications section below.
To Combine Information. For example, we may combine information that we collect in our stores with information we collect online. We may also combine information we collect about you from the different devices you use to access our Platform.
For Security Purposes. This could include protecting our company and consumers who use our products and services. It may also include protecting our Platform or investigating a potential fraud.
As Otherwise Permitted By Law or As We May Notify You.
As Requested or Directed By You.

HOW WE MAY DISCLOSE YOUR PERSONAL INFORMATION

Here are more details and examples regarding how we may disclose your personal information:

Internally. We may disclose your personal information to our parent company, affiliates and subsidiaries.
On Our Platform. For example, we may publicly display personal information you post on our social media sites or submit through our customer reviews feature. We may also display certain personal information you submit in connection with a promotion.
With Our Service Providers. We may disclose your personal information to third parties who perform services on our behalf. For example, this may include merchandise vendors and payment processors or analytics, advertising and marketing service providers. It may also include companies that send emails on our behalf or help us run or better understand our Platform.
With Our Business Partners. For example, we may disclose your personal information to social media companies, analytics, advertising and marketing networks and companies, and social media companies. We may also disclose your personal information to companies that help us identify or learn more about our customers.
With Third Parties for Marketing Purposes. This may include business partners or other third parties in whose products or services we believe you may be interested. These third parties may also share your personal information with others. These third parties may use your personal information for their own marketing purposes or the marketing purposes of others. This may include the delivery of cross-contextual advertising.
With Any Successors to All or Part of Our Business or One of Our Brands. For example, if MCM merges with, acquires or is acquired, or sells a brand or part of its business to another business entity. This may include an asset sale, corporate reorganization or other change of control. We may sell or transfer our customer personal information as an asset or as part of a larger transaction action.
To Comply With the Law or To Protect Ourselves. For example, this could include responding to a court order or subpoena. It could also include disclosing personal information if a government agency or investigatory body requests. We might share personal information when we are investigating a potential fraud. This could include fraud we think has occurred during a sweepstakes or promotion. We may also share personal information if you are the winner of a sweepstakes or other contest with anyone who requests a winner’s list.
For Other Reasons We May Describe to You At the Time of Collection.
As Requested or Directed By You.

YOUR PRIVACY RIGHTS

Based on your state of residence, you may have the rights listed below with respect to the personal information that we maintain about you. We may take steps to verify your identity, as permitted or required under applicable law, before we process your request. Verification may include asking you to provide information about yourself that we can match against information already in our possession.

Notice. This means that you can request that we disclose what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we have disclosed personal information, and the specific pieces of personal information we have collected about the consumer.
Deletion. This means that you can request that we delete personal information about you which we have collected from you.
Correction. This means that you can request that we correct inaccurate personal information that we maintain about you.
Opt-Out of Sale of Personal Information. If you would like to request to opt out of allowing us to sell your personal information, please follow the instructions below. As of the date of this policy, we do not, and for the past 12-months have not, knowingly sold personal information.
Opt-Out of Sharing of Personal Information. You may have the right to opt out of sharing of personal information with third parties for cross-contextual marketing purposes. If you would like to limit the cookies and other tracking tools used our on Platform, please follow the instructions in our Cookie Policy.
Right to Non-Discrimination. This means that we are prohibited from discriminating against you if you exercise your rights under applicable law.

If you wish to exercise your rights under this section, you can contact us at 1-855-MCM-1976 or submit a request through our Contact Us tab. Please include your name, email address and state of residence, and indicate you are making a “Privacy Rights” request. If we deny your rights request and you would like to appeal, you may contact us at contact.us@mcmworldwide.com.

Agents. Agents that you have authorized to act on your behalf may also submit privacy requests as instructed above. The agent must also provide evidence that they have your written permission to submit a request on your behalf. If we are unable to verify the authenticity of a request, we may ask you for more information or may deny the request.

Additional Information for California Residents. If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email at contact.us@mcmworldwide.com. Indicate in your email or letter that you are a California resident making a “California Shine the Light” inquiry.

NOTICE OF FINANCIAL INCENTIVES

We may offer various financial incentives in relation to our products and services. For example, we may provide discounts, coupons and other benefits for customers who join our loyalty program or sign up for a coupon by providing your email address or phone number. When you participate in a financial incentive, we collect personal information from you. You have the ability to opt out of the financial incentive, or our subsequent use of your personal information in connection with a financial incentive, at any time by contacting us at contact.us@mcmworldwide.com. The value of your personal information is reasonably related to the value of the offer or discount presented to you less any expenses incurred by us in providing the offer or discount. In some instances, or for some programs, we may provide you with additional terms or conditions relating to a financial incentive.

CHILDREN UNDER 16

The Platform where this Policy is located is meant for adults. We do not knowingly collect personally identifiable data from persons under the age of 16 and strive to comply with the provisions of COPPA (The Children’s Online Privacy Protection Act). Please note that we do not knowingly sell or share for cross-contextual advertising purposes the personal information of persons under the age of 16.

If you are a parent or legal guardian and think your child under 16 has provided us with information, please contact us at contact.us@mcmworldwide.com. You can also write to us at the address listed at the end of this website Policy. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children’s privacy on-line here.

COOKIES AND ELECTRONIC COMMUNICATIONS

You have certain choices about how we collect, use and disclose your information in connection with our use of cookies and our provision of electronic communications. Certain choices you make are browser and device specific.

Cookies & Other Tracking Technologies:

Cookies: You can adjust your browser to control cookies to require your affirmative acceptance for new cookies, automatically reject cookies and/or delete or disable existing cookies. How you do so depends on the type of cookie and the browser that you are using. For more information on how to control browser cookies, click here. If information about your browser is not available through this page, please search your browser for instructions about how to opt-out of cookie collection.

Flash Cookies: You may need to take an additional action to manage flash cookies, which you can learn more about here. Why? Because flash cookies cannot be controlled through your browser settings.
Google Analytics: We may use Google Analytics on our Platform to help us understand how you use our Platform. You can learn about how to opt-out of Google Analytics here.
Facebook: We may use Facebook cookies to target ads to you. You can learn about how to opt-out of receiving targeted advertisements from Facebook here.
Email Tools: You can also change your email settings to block the automatic download of images in email messages, as such images may contain technologies that help us understand how you interact with the message.
Note that deleting or blocking cookies may impact your experience on our website, as some features may not be available. Certain options you select are browser and device specific.
To learn more about our use of cookies, please review our Cookie Policy.

Our Do Not Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to “do not track” signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop.

Marketing Communications:
You can opt out of receiving our marketing communications, which we may send by email or text message. Note that you will still receive transactional messages from us, including information about your account and responses to your inquiries.

If you sign up to receive text messages, we will send you information about promotional offers and other content. As described above, these messages may use information passively collected based on your actions while on our Platform. For example, you may receive a text message if you have items in your cart and do not complete the purchase. We may use cookies to collect the information that triggers these text messages. If you choose to have text messages sent to your mobile phone, we may collect information such as your telephone number and whether and when you read a text message. You may opt out of receiving text messages at any time by texting “STOP” to our text messages. For more information about text messages, please see our Terms and Conditions.

SECURITY

The Internet is not 100% secure. We cannot promise that your use of our Platform will be completely safe. We encourage you to use caution when using the Internet. We use reasonable means to safeguard personal information under our control. A username and a password may be needed to access certain areas of our Platform. It is your responsibility to protect your username and password. If you think your password has been compromised, you should immediately change your password.

STORAGE OF INFORMATION

Information we maintain may be stored in or outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your personal information to the United States. This Platform is intended for use in the United States and is subject to the laws of the United States, which may not provide the same level of protections as those in your own country.

LINKS

Our Platform may contain links to other third-party sites that are not governed by this Policy. If you click on a link to a third-party site, you will be taken to a site we do not control. We are not responsible for these third-party sites or their privacy practices. We suggest that you read the privacy policies of those sites carefully.

HOW TO CONTACT US

If you have any questions, comments or concerns with respect to our privacy practices or this Policy, or wish to update your information, please feel free to contact us at contact.us@mcmworldwide.com or by telephone at 1-855-MCM-1976. You may also write to us at the following address:

MCM Products USA
Attention: Data Protection Officer
681 Fifth Avenue
10th Floor
New York, NY 10022

CHANGES IN POLICY

From time to time, we may change our Policy. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our Platform. Please check our Platform periodically for updates.

TERMS OF SALE

ACCESSIBILITY

Have a question or concern? We'd love to hear from you. Our Client Service team is ready to help Monday - Sunday 9am-9pm EST.

EMAIL US Expedite your process with contact form.

Or reach us at contact.us@mcmworldwide.com

CALL US 1-855-MCM-1976
Available to answer questions
Monday - Sunday 9am-9pm EST

CHAT US Live Chat Support Monday - Sunday 9am-9pm EST Chat with an expert